Every day, the hospitality and gaming industry faces a new and growing world of risk. Though travel and dining remain popular public pursuits, the industry is struggling for survival, with pressures from the marketplace and the global political landscape only adding to perennial issues like employee turnover and skyrocketing operating costs.
 
Marsh's Hospitality & Gaming Practice provides a client-focused, consultative approach that combines comprehensive business analysis and risk assessment with traditional transactional options. We are the leading provider of hospitality and gaming risk management solutions, serving clients across all sectors of this dynamic industry, from fast-food to fine dining, and from bed and breakfasts to resorts and gaming facilities.

What We Offer:

Marsh Hospitality & Gaming Practice, like the industry, is driven by customer service excellence. The group has earned its reputation as the leader in providing risk and insurance services to the hospitality industry. By designing and delivering innovative risk management solutions, Marsh helps clients improve their corporate performance, productivity, and profitability.

Our distinguished approach to hospitality and gaming risk management has five key components:

• Understanding the risks of the industry, our client needs, and expectations.
• Identifying and analyzing your overall business risk profile so that key risks, regardless of their source, are highlighted and prioritized for senior management.
• Evaluating & designing current approaches to managing the business risks associated with your company.
• Executing an insurance and risk management program that supports those needs, objectives and expectations.
• Measuring and monitoring the performance of the program and the Marsh service team to ensure continued effectiveness.

From industry-dedicated Risk Consulting Services, to our comprehensive hospitality Business Risk Needs Assessment (BRNA), Marsh offers a variety of innovative, consultative risk management tools and techniques, including:

• Emergency Preparedness Planning - forward-looking solutions to help avoid costly recoveries;
• Dimensions® – a program designed to help businesses measure Workers Compensation program performance;
• TrendTracker® - customized audit software to automate compliance and claims audits;
• Department-specific safety and regulatory training programs;
• Environmental consulting; and
• Terrorism and workplace violence risk consulting.

Hospitality and gaming companies are exposed, more than ever, to changing strategic, financial, legal, operational and hazardous risks. All risks, regardless of their source, must be effectively managed to protect the health and safety of your guests and employees, as well as the assets of the company. 

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